Purchase of digital products, including PDF and other online material, is subject to following terms and conditions. Buyers are advised to go through them.
Payment and refund policy
All transactions for purchase of intangible products, pdf downloads, resource material, and online content are made through payment gateways such as PayPal or Stripe that use ssl encryption. These payment gateways are safe and secure for using all types of credit cards and debit cards in different countries, and your details are not stored during this process.
Digital products sold through the website are fully refundable within 30 days of purchase. The buyer only needs to drop an email at support (at) lemongrad.com, communicating his/her desire to get a refund. Make sure that you write the email through the email id that you used to make the purchase.
Delivery of goods and services
If you don’t receive the digital product link upon purchasing, you can contact at the email id mentioned in the previous paragraph with your transaction/payment details so that your product is delivered as soon as possible.